Heatherwick studio was asked to find ways of improving the Pacific Place Complex owing to competitors threatening its position as a market leader in Hong Kong retail.
The improvements cost $166 million HKD whilst the mall remained open for business as usual. The result is much improved circulation by introduction of new escalators and elevators, transformed signage, opened up sight-lines and increased quality of natural light or yang energy.
The water element [a Feng Shui term] of this project has been improved and therefore the complex now exudes a new confidence in spending. Undulating wood and stone surfaces create a sense of connectedness with nature and stability – the recreational spaces invite workers and communities to come together in a shared forum. As a result, The Pacific Place has become one of Hong Kong’s most successful retail design stories.